On-Demand Web Seminar  Mortgage loan processing: Helping to reduce operational risks and improve overall efficiency

Hosted by National Mortgage News & American Banker

In an age of high-speed technology and increasing customer demands for online applications and fast responses, the mortgage loan process remains highly paper-based. This has implications not only for customers (e.g., multiple requests for duplicate documents, delayed responses) but for business operations (e.g., cycle time from requests to approvals, compliance risk, record keeping, etc.).

How can mortgage loan professionals help improve the customer service experience while helping reduce operational risk and improve efficiency? View this 1 hour on-demand webinar where our speakers discussed the following:

  • Top pain points in mortgage loan processing
  • Compliance and reputational risks at different points in the mortgage loan process
  • Main priorities for mortgage professionals in the coming year
  • Automation solutions to help reduce risks and improve operational efficiency
Dana Jackson
VP of Research
SourceMedia
(Presenter)
Craig Hughes
Managing Director, Financial Services Consulting
CC Pace
(Presenter)
Michele Rothkin
Industry Marketing Specialist, Financial Services
Canon, USA
(Presenter)
Alissa DeMaio
Associate Marketing Specialist – Strategic Solutions
Canon
(Presenter)
Penny Crossman
Editor at Large
American Banker
(Moderator)

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